Resources

Insights from our team to help you hire, develop, and retain top talent.

Assessing Talent
by Deborah Bell

Building Culture with OCBs

What are OCBs? Organizational Citizenship Behaviors (OCBs) are discretionary behaviors that team members display that contribute positively to the performance and culture of an organization.  They can be directed: Whatever form the OCB takes, it is important to note that what they all have in common is being discretionary; they are not what the person […]

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Hiring Tips
by Deborah Bell

3 Tips for Hiring for Potential (because experience doesn’t matter that much!)

Frustrated by the lack of “qualified” candidates? Even in the face of mass layoffs in the tech industry, economists agree that the labor market will be tight for at least the next few years.  Finding talent that checks all the boxes in terms of education and experience will continue to pose challenges for talent acquisition […]

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Develop Talent
by Deborah Bell

How to Fill the Critical Skills Gap

The Problem In a McKinsey Global Study, some startling numbers were revealed by respondents around the globe: The study also looked at the strategies that organizations are using to address the skill gap. Some companies have started to address the skills gaps, and here’s what those respondents believe: Key take-aways from the study are: How […]

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Hiring Tips
by Keith Francoeur

Hiring People with Integrity

Personality Correlates of Integrity Most people would agree that integrity is an important characteristic for employees to have and if the don’t have it, it can’t be developed. What most people may be surprised to know is that whether someone is likely to display integrity can be predicted well by their personality. Research shows that […]

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Assessing Talent
by Keith Francoeur

Fostering Inclusion: The Predictive Power of Personality

Many organizations today have inclusion as a core value and are providing training on implicit bias. However, less attention has been placed on pre-employment and developmental assessments to identify people are likely to be inclusive.  People differ in their natural propensity to think and act in ways that foster inclusion, so we can – and […]

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Leadership
by Keith Francoeur

The Destructive Nature of Laissez-Faire Leadership

What comes to your mind when you think about toxic leadership?  Are you envisioning an arrogant tyrant who rules by fear?  While such an approach is indeed extremely harmful to others, research suggests that it is rare, and that a far more common form of destructive leadership is laissez-faire leadership¹.  Laissez-faire leadership occurs when an […]

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Leadership
by Keith Francoeur

Leadership Consideration: The Key to Success

In 1945, researchers at Ohio State University embarked on a 10-year program that would revolutionize our understanding of leadership.  The fruit of their labor was the identification of two independent domains of leadership behavior, which were later termed Consideration and Structure.  Consideration Consideration is the extent to which a leader: This dimension is also now […]

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Get in Touch

Discover best practices with Dr. Keith Francoeur

Keith Francoeur, Psy.D. Keith Francoeur, Psy.D. Vice President, Assessments LinkedIn Profile

Keith greatly enjoys reading the latest research on personality, leadership, cognitive ability, and other factors that predict job performance and using that knowledge to design predictive assessments, train his colleagues, and educate organizations.  But he's not all about the research!  He also enjoys interacting with clients to learn about their challenges and provide expertise to help them make good talent decisions.

Contact him directly: kfrancoeur@pciasssess.com